help to install avast needed.

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14 years 9 months ago #840 by witheze
I've got rid of expired Norton and twice have waited 2hours to download Avast but don't know how to install. And can't find the download now anyway :( Do I have to have a 3rd go? or is it hiding somewhere? Please help

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14 years 9 months ago #51117 by Isla
Replied by Isla on topic help to install avast needed.
I've found Avast one of the easiest things I've ever used, so I'm surprised it's hiding something from you. Did it save to your desktop? If you can't find it by searching for it, go to the download page again and click to download and see where it offers to save it on your computer, make a note, cancel out and go and find the file where it was going to write it again.

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14 years 9 months ago #51119 by witheze
Well found them both[:I] but have to select a programme to open the file, what do I select? They're in Windows /prefetch ,think it's a temp folder. I should have selected Save? when it finished?

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14 years 9 months ago #51121 by Isla
Replied by Isla on topic help to install avast needed.
There should be something which tells you its some sort of setup or installation file and if you double click on it, it should do what you need. I'm just guessing here, haven't had to do that bit of it for a long time. Try everything, something might work. ;) Someone will be along with the answer anytime soon, for sure.

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14 years 9 months ago #51150 by Prim
Replied by Prim on topic help to install avast needed.
How did you get on?

From memory (b/c I'm a Mac convert, and loving it) you shld have a .exe file, which, if yo double click on will install the programme.

I HTH.

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14 years 9 months ago #51153 by witheze
I have to select a programme to open and don't know which one........Adobe, words document, etc etc...I'm not a technical person.....:(

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14 years 9 months ago #51163 by Isla
Replied by Isla on topic help to install avast needed.
Oh, you shouldn't need to do that - the install file will self-execute if you start it. What file names have you? Or is there only one?

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14 years 9 months ago #51191 by Prim
Replied by Prim on topic help to install avast needed.
Yes, no, you shldn't have to do that!

Is there an avast.exe file listed anywhere? Or something.exe in an avast folder?

Double click on that, and it shld do it automatically.

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14 years 9 months ago #51194 by poaka
Replied by poaka on topic help to install avast needed.
It's called setupeng.exe...16mb file

Statistically, 6 out of 7 dwarves are not Happy. [:)]

3 Beef Roasts and Mince
40 Chicken Roasts and Omelettes
25 Pigeon Pies left after Falcon dined out,. 5 pheasants
plus 3 pig dogs

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14 years 9 months ago #51221 by witheze
What do I do with setupeng.exe......it just leads me to more and more windows which I'm afraid of, and register here blah blah. I dont want a third download of Avast either!I was hoping for a 3 step programme that any idiot could instal but alas it's not like that I fear. [:I]

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14 years 9 months ago #51236 by Isla
Replied by Isla on topic help to install avast needed.
setupeng.exe should self-execute and install the programme and you may have to register it with the Avast site to get the updates for the virus database, but once it's all set up it continues to do everything it needs on its own. Marvellous.

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