Arrrgh.....blocked toilet

We have invested in a rental property and have just received a ph call from the tenant. 'Pipe from the toilet must be blocked" Husband and son have been around and the toilet looks to be blocked.

Husband asked them do you think one of those clip on toilet things have been knocked into the toilet? There response was don't think so? A new one was noticed sitting on top of the toilet-so they do use them!
There were about a doz empty toilet rolls lying round the toilet so there is a possibility one of them may have headed south by one of the kids too who knows!!! She's a bit of a slob when it comes to housework, as we ahve found out. but hey, that's ok housework is not one of my priorities either, but I thin she wins on the lack of etc.

Anyway, I thought I had a Property forum on our desk top and it has vanished.

We will get a drain layer in but if it turns out to be one of those bl##dy toilet clip on things...from memory I'm sure the tenant will have to cough up for the drain layers service...please help if you can.

The other half reckons we pay as we didn't tell them they couldn't use them. "Come on" I said, "do I have to go on their grocery shopping round and supervise what they buy?"!!!!!

Why is it we can live in a house for all these years without any major disaster and have a property rented out and things keep happening? [V]

It could also be a 'personal ladies product' that has been flushed. Not good for toilets. Is it a town or rural property?

Could be too Tony. []

It's a house in town.
I think/feel one of those toilet bowl cleaners has been knocked off and flushed.

I also reckon they should pay if that's the case.

But not sure where to find my facts, mind you we will have the full facts when the drainlayer does their thing. [xx(]

I think it depends on who blocked it.
If it is some tree roots grown into the sewer pipe, or cracked pipes on the property, then the landlord coughs up.
If it was caused by the tenant - something un-natural down the pipe, or overuse, or used incorrectly, then the tenant should pay.

I got called about a dishwasher in a rental had stopped. I have had them break down before (inlet valves and water pumps fail). Turned out there was some broken glass in the waste pump. Tenant got that bill.

Yes we will pay if it's property related ie tree roots etc.

on the outside of your house,the outlet pipe from your toilet has a flat face part on it, if you undue that you mat be able to clean it out. it happened at our house once in the past and it was a real sh***y job, but it saved us calling someone out.if its a rental can you claim that back anyway?