Gotta love the Big T

More
13 years 8 months ago #15000 by reggit
Gotta love the Big T was created by reggit
...yes, Telecom - again!

We were anticipating problems getting our phone line in, as when the sections were subdivided, it appears that while Telecom was paid to put lines to the gate from across the right of way, they only put conduit, not any wires in it [:(!] neighbours have already encountered (and got Telecom) to deal with this. Now its our turn.

Techie on site (Chorus) gives me a reference number to call them on first thing Monday morning. I do so, and am told that there was an 'investigation' ongoing and that the 'investigation team' had until Weds to come back with an outcome - first I heard of that :rolleyes:

Today Telecom rings hubby and advises that the earliest they could get a line in is 10 November! [:0]

Not happy with this, I have just phoned Chorus and have been told that the final say is with Telecom, but part of the delay is that they have to thrust under the road :confused: (its a RIGHT OF WAY) and this will involve stopping the traffic :confused::confused:. I did advise that the conduit was already there and all that was needed was the wire threaded through [}:)] (which is what the techie on site Saturday told us)

So...I phone Telecom and get a staff member in training who doesn't know what to do with the reference number I give her, so on hold........................................................................................

When she gets back, I am told the 10 November story, to which I say that I want to speak to someone who made that decision. So she has emailed their 'specialist team' upstairs for one of them to call ME (not hubby). I have asked her to put on the message that I expect a phone call TODAY! [:(!]

Yep, another Tui billboard comes to mind [}:)]

Now, I know that they only took about a week to get the neighbours line in, with the same problems we are now encountering, so am working on that. And they can darn well pay for diversion of landline calls to my cellphone for the duration.

Grrrrr!!

And this is all before we even get to the broadband issue [}:)]

Take a break...while I take care of your home, your block, your pets, your stock! [;)] PM me...

Please Log in or Create an account to join the conversation.

  • maggies mum
  • maggies mum's Avatar
13 years 8 months ago #228933 by maggies mum
Replied by maggies mum on topic Gotta love the Big T
OOh! Good Luck with that!

You in this arvo? I'm in the middle of deciding on D names for the kids so I can enter the Boer goat section at Waikatos world! Bit late as usual, closing date last Friday! ;) But I'm not at all inspired by the millions I'm looking at!
Anyway I will have to drop the forms in there soon ans if you weren't too busy I'd pop in for a cuppa!

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #228934 by reggit
Replied by reggit on topic Gotta love the Big T
Yes please that would be good, MM, need a break from what I am doing :) but ya gotta sit on the floor with your cuppa as no seats left :D

Take a break...while I take care of your home, your block, your pets, your stock! [;)] PM me...

Please Log in or Create an account to join the conversation.

  • maggies mum
  • maggies mum's Avatar
13 years 8 months ago #228936 by maggies mum
Replied by maggies mum on topic Gotta love the Big T
Thats ok I'll sit on yer lap!
Be about an hour to an hour and half...still deciding! Then gotta order ear tags on the way.

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #228937 by reggit
Replied by reggit on topic Gotta love the Big T
Okay, gotta do some copying and courier run so will do that first...text me when you are ready to come round to make sure I am back!

Now, where was I in my grumbling...oh, that's right...mutter, mutter [}:)]

Take a break...while I take care of your home, your block, your pets, your stock! [;)] PM me...

Please Log in or Create an account to join the conversation.

  • maggies mum
  • maggies mum's Avatar
13 years 8 months ago #228940 by maggies mum
Replied by maggies mum on topic Gotta love the Big T
OK will do

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #228943 by eelcat
Replied by eelcat on topic Gotta love the Big T
we had a similar run in with the big T. They put our cabling in in May 2007 (when we paid them to do so) and then in May 2008 when we asked them to connect the phone the response was that there was no room for us at the exchange (or some such excuse). Too much sub-contracting - the left hand doesn't even know where the right hand is let alone what it is doing!!!!!!!!!!!!!!!

1 Border collie, 1 Huntaway, 2 Lhasa Apsos, Suffolk and arapawa ewe crosses, an Arapawa ram,an East Friesian ewe , 5 cats, 42 ducks , 1 rooster and 30 hens, 5 geese, 12 goats, 2 donkeys, 2 house cows, one heifer calf, one bull calf, 3 rabbits and lots and lots and lots of fruit trees...

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #228944 by Dream Weaver
Replied by Dream Weaver on topic Gotta love the Big T
Awwww MM on tiggers knee....... my imaginations is running wild. You gals have a nice cuppa.

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #228947 by reggit
Replied by reggit on topic Gotta love the Big T
Eelcat too right...turns out two issues so glad I followed it up!

Right hand certainly didn’t know what the left hand was doing…as well as issue with no wiring in conduit (which Chorus (techies) knew about but Telecom didn’t), there is also the issue of not enough capacity at the road (which Telecom knew about but Chorus didn’t) good grief!

When I pushed the issue, the same woman who spoke to hubby earlier offered us a special mobile phone that they can divert all our homeline calls to in the meantime, and which we can use for making calls the same as a normal landline…she didn’t offer that to hubby!! [:(!] Musta sensed the volcanic build up this end of the line [}:)]

We have broadband allocated to us already apparently, but obviously can’t use it until lines sorted.

In the meantime…my broadband here runs at 4mb/sec, mobile broadband on laptop sitting at my desk here runs at 1mb/sec, mobile broadband on laptop at block runs at 250kb/sec L its going to be a frustrating month!!!!

Take a break...while I take care of your home, your block, your pets, your stock! [;)] PM me...

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #228948 by eelcat
Replied by eelcat on topic Gotta love the Big T
but like me you'll be soooo pleased when they finally switch everything on and it goes, that you'll forget the hard bits. Don't forget (as I did) that there is a $500 connection fee as well as having to pay for them to put the cabling in!!!!

1 Border collie, 1 Huntaway, 2 Lhasa Apsos, Suffolk and arapawa ewe crosses, an Arapawa ram,an East Friesian ewe , 5 cats, 42 ducks , 1 rooster and 30 hens, 5 geese, 12 goats, 2 donkeys, 2 house cows, one heifer calf, one bull calf, 3 rabbits and lots and lots and lots of fruit trees...

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #229227 by reggit
Replied by reggit on topic Gotta love the Big T
Inneresting! :rolleyes: Telecom techies are out today (2 vans) sorting out the wiring under the right of way. They tell me someone else has to sort out the capacity at the roadway. So that is half of it done in, oh, less than 24 hours?

Now got a battle starting with NZ Post re the rural delivery and mail redirection to my PO Box...nothing is simple...:(

Take a break...while I take care of your home, your block, your pets, your stock! [;)] PM me...

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #229232 by eelcat
Replied by eelcat on topic Gotta love the Big T
oh Tigger, we've had that battle too! It does finally get better :D

1 Border collie, 1 Huntaway, 2 Lhasa Apsos, Suffolk and arapawa ewe crosses, an Arapawa ram,an East Friesian ewe , 5 cats, 42 ducks , 1 rooster and 30 hens, 5 geese, 12 goats, 2 donkeys, 2 house cows, one heifer calf, one bull calf, 3 rabbits and lots and lots and lots of fruit trees...

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #229352 by beedee
Replied by beedee on topic Gotta love the Big T
Ohh Tiggs, well dont worry your egg layers are arriving tomorrow ready or not... so dont be in bed when I arrive, which will be one of those very fleeting visitations you didnt reply to my post so not sure if you are receiving everything.. so excuse the public announcement... IF you are not going to be home about 11 amish, then leave a note as to where the hen home is unless its horribly obvious on the port a house

Please Log in or Create an account to join the conversation.

More
13 years 8 months ago #229360 by reggit
Replied by reggit on topic Gotta love the Big T
Hey beedee, just emailed you :D

Take a break...while I take care of your home, your block, your pets, your stock! [;)] PM me...

Please Log in or Create an account to join the conversation.

Time to create page: 0.235 seconds