Adobe reader on Vista

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13 years 11 months ago #13708 by kathken
does anyone have probs with vista and adobe.

my laptop runs Windows Vista, and i have Adobe Reader version 7. however i'm unable to open pdf files. i get a message saying there is an incompatability problem with vista and adobe 7, and it crashes the page.
so i went to update adobe to the latest version 9, and downloaded, but at 92% downloaded it stopped downloading:confused: (cant remember the message).:confused:. so i then rebooted the computer and started over again, and when I went to download again, got a message saying the download was already complete.:confused::confused:. then i went into "programmes", and it looks like i still only have version 7.

i am confusaboodled.

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13 years 11 months ago #210978 by GrantK
Replied by GrantK on topic Adobe reader on Vista
Kath,

I don't have Vista and therefore I'm still using Adobe Reader 7.0, but what I suggest you do is this:

- Uninstall Adobe Reader completely via Control Panel | Add/Remove Programs

- Download version 9 again and hopefully it will complete this time

Cheers,
Grant.

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13 years 11 months ago #210980 by kate
Replied by kate on topic Adobe reader on Vista
I heard recently that there is a really good pdf reader that doesn't have the massive overheads of adobe acrobat.......can't remember what it was called [:I][:I] Of course there's no guarantee that it would work with Vista either [}:)]

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13 years 11 months ago #210982 by kathken
Replied by kathken on topic Adobe reader on Vista

GrantK;185128 wrote:
- Uninstall Adobe Reader completely via Control Panel | Add/Remove Programs

- Download version 9 again and hopefully it will complete this time


thanks - i'll try that.
i really hate downloading stuff, as 9 times out of 10...for me....something goes wrong :) :(

i'll see what happens.
thanks.

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13 years 11 months ago #210983 by DiDi
Replied by DiDi on topic Adobe reader on Vista
Kathken - if you are having problems, just download Adobe Reader 8 which is fine for Vista and you can create PDF etc. Haven't looked into 9.

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13 years 11 months ago #210986 by Pumpkingirl
Replied by Pumpkingirl on topic Adobe reader on Vista
I did the same as Grant advised with another programme, and it worked really well, no problems since.

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13 years 11 months ago #210990 by DiDi
Replied by DiDi on topic Adobe reader on Vista
Stop the bus!!!! I have just told you a porky about creating PDF. I had a scoot around Adobe (yuck) and found that 9 does not support Photshop in Vista Home Basic for example. Perhaps Grant if he has time can look in the Tech Support part and help more. If it can't support one component then what else is a problem? Are you sure it wasn't sucessful and it is actually what they refer to on the site as 7.1.9 as opposed to 7.1.8 for Adobe Reader 8. I bow out now as out of my depth.

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13 years 11 months ago #210994 by kathken
Replied by kathken on topic Adobe reader on Vista

DiDi;185141 wrote: Are you sure it wasn't sucessful and it is actually what they refer to on the site as 7.1.9 as opposed to 7.1.8 for Adobe Reader 8.


i've just checked the version showing, i says 7.0.

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13 years 11 months ago #211012 by GrantK
Replied by GrantK on topic Adobe reader on Vista

DiDi;185141 wrote: Stop the bus!!!! I have just told you a porky about creating PDF. I had a scoot around Adobe (yuck) and found that 9 does not support Photshop in Vista Home Basic for example. Perhaps Grant if he has time can look in the Tech Support part and help more. If it can't support one component then what else is a problem?

I think we are talking at cross purposes here DiDi :confused:

- Adobe Photoshop and Adobe Reader are 2 very different things

I just checked Adobe's web site for the details on Adobe Acrobat Reader:

Select a version of Adobe Reader for Windows Vista, English:

Latest version

Adobe Reader 9
(includes Acrobat.com on Adobe AIR)


Previous version

Adobe Reader 8.1.2

Download information

File size: 33.5MB So, for Vista, you have a choice of version 8.1.2 or version 9.

I would try version 9 first, and if that causes problems, go for version 8.1.2.

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13 years 11 months ago #211013 by kathken
Replied by kathken on topic Adobe reader on Vista
Yaaayyyy. :D

All done.

firstly i uninstalled adobe 7, plus some other acrobat stuff installed today wasnt reader tho:confused::confused:.... then i installed adobe reader 9 (but read about it first to make sure it would be suitable....grant i couldnt see a download for 8, only for 9.)

anyway it has downloaded and to check all was ok, i tried to view a pdf on an email attachment (one of the ones i couldnt previously open), and all is working well.

thanks grant. :D

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13 years 11 months ago #211025 by wyseyes
Replied by wyseyes on topic Adobe reader on Vista

Kate;185130 wrote: I heard recently that there is a really good pdf reader that doesn't have the massive overheads of adobe acrobat.......can't remember what it was called [:I][:I] Of course there's no guarantee that it would work with Vista either [}:)]

That would be Foxit - http://www.foxitsoftware.com . Yep, very small and light, runs fine on windows including the dreaded Vista

I see you shiver in anticip......................................................................................ation

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13 years 11 months ago #211026 by kate
Replied by kate on topic Adobe reader on Vista
That was it :D :D

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13 years 11 months ago #211030 by kathken
Replied by kathken on topic Adobe reader on Vista

wyseyes;185179 wrote: That would be Foxit - http://www.foxitsoftware.com . Yep, very small and light, runs fine on windows including the dreaded Vista


thanks - have saved to my favourites to check out as an alternative.

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13 years 11 months ago #211060 by DiDi
Replied by DiDi on topic Adobe reader on Vista
Really happy this is sorted. For me every time I opened anything about Adobe 9 it wanted me to BUY it and I don't BUY it so thus the Adobe 8 suggestion. However thanks Kim for the foxit alternative as I will follow that up as well. Do not like Adobe.

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