Help, hot laptop

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13 years 11 months ago #13597 by skyline_glenn
It has only started today, but my laptop is getting really ht in the bottom right corner. It hasn't shutdown yet, but we turn it off atleast every half hour to give it time to cool down and rest. At the top right is a fan which isn't spinning, would this be the problem. It is an Acer extensa 2300 ZL1, about 4 yrs old. We only use it to surf the net and download photos, so hoping it is fixable. Have just put all the photos onto disc incase it all goes pear shaped.

Thanks

Glenn
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13 years 11 months ago #209463 by GrantK
Replied by GrantK on topic Help, hot laptop
Hi Glenn,

The CPU (main processor) is typically in the right-hand corner so that is why many laptops get hot in that particular spot.

If the fan has stopped spinning, this will definitely be the cause of the problem [:0] [:0] [:0]

You really shouldn't keep using it in this condition because the internal circuitry is operating at temperatures well beyond their rating, and permanent damage could be done.

Unfortunately, laptop fans are not standard components which can be found at any computer shop. Instead, you should return it to an Acer agent for repair. If you are anywhere near Auckland, you could take it directly to the repair centre in Great South Road, Greenlane. They would be able to give you an estimate of costs before proceeding with the repair.

However, if it is just the fan which has failed, it won't cost much to fix. If however, you keep using it without the fan running, you are risking much more serious and possibly permanent damage, so I would suggest getting it repaired without further ado.

P.S. I just noticed that you are in Porirua, so the Wellington office would be your best bet:

Acer Computer NZ Ltd
Level 7 154 Featherston St Wellington 0-4-496 5201

Cheers,

Grant.

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13 years 11 months ago #209499 by witheze
Replied by witheze on topic Help, hot laptop
When my Acer broke down, different reason,[under warranty], it went to Aussie to be fixed and was gone for six weeks. :( I have an extended warranty on it, but if it breaks down again I will buy another one, Toshiba probably, and keep the Acer for photos only. I kicked up a huge fuss in the Dick Smith shop as they wouldn't give me a loan one and their attitude was don't care how long it's gone! I hired one to fill the gap. I will never deal at Dick Smith's again.

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13 years 11 months ago #209566 by powerguy
Replied by powerguy on topic Help, hot laptop
Also keep in mind that there was an issue with some laptops and the batteries overheating not too long ago. If (and that is a definite if) it is around the battery area yours may be one that has slipped through the cracks so it should definitely be checked out!

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13 years 11 months ago #209591 by NZ Appaloosas
Replied by NZ Appaloosas on topic Help, hot laptop
You may also want to look at getting the fan area cleaned. If you have access to an air compressor, give it a good blow-out in the fans and in the back. I try to get hubby to do mine every 3 months or so.

Diane


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